24 - Hour Execution Desk

All of our customers have the ability to access our 24-hour Execution Desk for order placement. Our Execution Desk specializes in serving CTAs, institutions, hedge funds and professional traders. Our order specialists have the ability to construct complex strategies, inter-market spreads and orders that need special attention. Our team prides itself in ensuring timely fills and reporting accuracy.

Services We Provide:

Specialized Services

  • Cover more than 300 different products on more than 32 different exchanges
  • Well-versed in foreign markets, all-around markets and specialty orders
  • Provide "call" levels and news alerts
  • Orders are handled via phone or email/Bloomberg
  • Provide bulk order entry via spreadsheets

Customer Relationships

We understand the importance of creating a solid working relationship between the customer and our desk. We manage our customers' information, including authorized trader(s), specific instructions, trader’s requests and contact information on a contact management system. . Knowing our customer is a priority.

Managing Risk

  • Very alert to the risk/leverage involved with each order
  • Understand the time sensitivity of specific orders
  • Automated re-caps including order status are sent to the customer in a timely manner


Our communication with customers allows us to efficiently recognize the customers' needs and  instructions. We understand the importance of having solid communication between the customer and our desk.

Clarity - Desk Setup/Role

Desk is staffed from 3:30pm CST on Sunday through 5:00pm  CSTon Friday

  • U.S. session staffed with seven clerks, three on Asian Shift and two on European shift.
  • Average of 14 years’ experience for the clerks working on our desk

More than Pushing Buttons:

  • Re-capping order status and attention to detail in the allocation process is paramount.
  • Quick access to customer's instructions allows us to become an extension of the trader in fulfilling his needs.
  • Bulk order entry allows our clerks to upload hundreds of orders directly into our trading platforms in less than a minute.
  • Service is "hands-on" -- we are always in contact with our customers providing them with pertinent information.

Feel free to call our order desk with any requests. Our mindset is to use every resource available to provide a hands-on and professional service. 

Meet the Team

Chicago, IL
230 South LaSalle Street
Suite 10-500
Chicago, IL 60604
Tel: +1 (800) 410-7342


New York, NY
230 Park Avenue
10th Floor
New York, NY 10169
Tel: +1 (212) 549-4100


Chicago, IL
230 South LaSalle Street
Suite 10-500
Chicago, IL 60604
Tel: +1 (312) 780-6966

The trading of commodities and derivatives such as futures, options, and swaps involves substantial risk of loss and may not be suitable for all investors. Advisory services as well as the trading of futures and options is available through various subsidiaries of StoneX Group Inc. including but not limited to the FCM Division of StoneX Financial Inc.  Public Disclosures for the FCM Division of StoneX Financial Inc. The trading of over-the-counter products or swaps is available through subsidiary StoneX Markets LLC to individuals or firms who qualify under CFTC rules as an eligible contract participant. Please click here for the full disclaimer.

*StoneX Financial Inc. (SFI) affiliate, StoneX Financial Ltd. is a clearing member of the London Metal Exchange (“LME”), Euronext Paris, Euronext Amsterdam and Eurex. SFI affiliate, INTL FCStone DTVM Ltda is a clearing member of BM&F Bovespa. StoneX Financial Pte. Ltd. is a clearing member of the Singapore Exchange.

StoneX Financial Pte. Ltd. ("SFP") (Co. Reg. No 201130598R) holds a Capital Markets Services Licence regulated by Monetary Authority of Singapore for Dealing in Exchange-Traded Derivatives Contracts, Over-the-Counter Derivatives Contracts, and Spot Foreign Exchange Contracts for the Purposes of Leveraged Foreign Exchange Trading. SFP is also both Derivatives Trading and Clearing member of the Singapore Exchange (“SGX”). StoneX Financial Pty Ltd (“SFA”) (ACN: 141 774 727) holds an Australian Financial Service License and is regulated by the Australian Securities and Investments Commission (AFSL: 345646). StoneX Financial (HK) Limited ("SHK") (CE No.: BCQ152) is regulated by the Hong Kong Securities and Futures Commission for Dealing in Futures Contracts. StoneX Financial Co. Ltd. (“SFJ”) (Co. Reg. No 010401047199) holds 1st class Financial Instruments Business Operator license regulated by Financial Services Agency and a member of the Financial Futures Association of Japan for dealing and broking FX and FX Option transactions.


Our privacy policy has changed. View our privacy policy to learn more.